U.S. company Ottonomy has launched an autonomous robot delivery project at Cincinnati/Northern Kentucky Airport - contact with the machine isn't a social distance breaking.
To get delivery from the four-wheeled robot Ottobot, travelers need to install a particular mobile app to order food, drinks, and souvenirs - they're sold in several airport shops. After receiving the order, store clerks place the goods in the robot's cargo compartment and send them on their way.
Moving around the airport hall, Ottobot navigates with the help of lidar, a set of other sensors, and a so-called "contextual mobility system" - the manufacturer doesn't explain this term. Still, we suppose we're talking about Bluetooth beacons, Wi-Fi signal analysis, and QR codes scattered around the hall.
The customer sees his robot's location in real-time and gets the additional notification when the car has already arrived. After that, the customer brings the QR code generated by the application to the courier's scanner. The latter, in response, unlocks the lid of the cargo compartment to pick up the purchase.
The delivery system was developed taking into account the consumers' feedback about the pilot project, conducted at the same airport about a year ago. The service will continue to collect feedback from new customers to adjust its work in the future, if necessary.
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