Here's what Bob Jordan, Southwest's Chief Executive, writes in a letter:
"I recognize that no amount of apologies will repair your experience."The airline didn't reveal how many customers were impacted by the approximately 16,000 flight cancellations or how many points were awarded.
According to Chris Mainz, a spokesman for Southwest, a lot of people visited the website to redeem the offer, according to data from Points.com, which issues points for the airline. He described it as "a good thing" and nothing unusual.
"Southwest anticipates a reduction in wait times," Mr. Mainz said.
Passengers got the following message: "We appreciate your patience. Your wait should only take an hour and five minutes. We're employing a virtual queue to reduce the number of users on the website at once due to the high volume of traffic we're seeing."
The extra points, according to the airline, are worth more than $300. The Wall Street Journal reported that the value will fluctuate since Southwest's point redemptions differ depending on demand and journey distance.
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You might be surprised about this fact because most people are confident that on-site parking is the best choice when you're traveling by air. But, actually, it's not true, and we'll explain why.
People who prefer to get to the airport by car think that it's the most convenient option since on-site parking is the nearest place to the airport where it's possible to park a vehicle safely for the period of a trip. However, they make a huge mistake, as there is a big chance to face many following difficulties:
- You will need to find a spot in a crowded lot,
- You will need to carry the luggage all the way through the parking lot,
- You must pay expensive fees without great service, and much more.
The off-site parking service has many advantages, which will definitely convince you to change your choice during the next trip:
- First of all, it's much cheaper. On-site parking can become too costly for you, as the price for such a parking type might equal half the value of the whole trip. The cost of the off-site parking, in turn, will be not so high, offering alongside free shuttles going back and forth between the parking lot and the airport.
- Secondly, it's much faster. By choosing an on-site parking option, you'll be needed to find a free spot in a crowded lot, which takes a lot of time. However, by selecting an off-site parking option, you'll be able to drive directly to the entrance, where staff members will help you to pull your luggage out of your vehicle and load it into the shuttle, as well as park your car securely for you. Finally, a free shuttle will bring you and your bags to the airport.
- Thirdly, it's much more convenient. No more worries about being late to the airport and your flight – the off-site parking is a hassle-free option that is usually faster. Since you use the services of a private company, people want to be sure you're satisfied with the quality and comfort of the services provided, so you don't need to wrack your brain about the quick path to the airport anymore.
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As for the companies that provide the best off-site parking services, we've prepared an ideal option for you. Our booking platform, ParkingNearAirports.io, built excellent relationships with many parking lot operators to leave customers satisfied and their cars – safe. Furthermore, it doesn't matter what the airport you're flying from is – on our easy-to-navigate website, https://parkingnearairports.io/, you'll find the best deals for all the major airports and cruise ports in the United States and Canada.
To understand it better, we can give you an example. Let's imagine that you live in Phoenix, Arizona and plan to visit San Jose, California. Then, you can use the services of affordable parking near PHL. If you're flying from San Jose, the situation is the same – choose cheap off-site San Jose Airport overnight parking. So, as you can understand, everything works simply.
By the way, on our website, you can find all the required information about the advantages of off-site parking, airport parking cost per day, and others. So travel profitably and enjoy your following trip together with us!